The short version: Every calculation MedFair performs happens entirely inside your own browser. We do not store, transmit, track, or harvest any bill information, medical data, or personal health details on our servers — because that data never reaches our servers in the first place.
1. Introduction
MedFair ("MedFair," "we," "us," or "our") provides a free, browser-based tool that helps patients compare medical billing amounts against publicly available Medicare reference pricing. This Privacy Policy explains what information our website collects, how it is used, and the choices you have regarding that information. By using MedFair, you agree to the terms described below.
2. Information You Enter Into the Calculator
When you use the bill comparison tool, you may enter information such as a hospital or provider name, a date of service, a CPT procedure code, and a billed dollar amount. This information is processed entirely client-side, meaning all calculations are performed locally in your web browser using JavaScript running on your own device.
We do not transmit the information you enter into the calculator to any MedFair server, database, or third party. We do not log, store, cache, or retain any of the bill details you provide. Once you close or refresh your browser tab, that information is gone.
3. Information We Do Collect
While the calculator itself is fully client-side, our website may collect limited, non-sensitive technical information automatically when you visit, including:
- Standard web server logs (such as browser type, device type, and approximate geographic region derived from IP address)
- Aggregated, anonymized analytics about how visitors navigate the site (such as which pages are viewed)
- Information you voluntarily submit through our Contact form, including your name, email address, and message
We do not use this technical information to identify you personally, and we never combine it with any data entered into the bill comparison calculator.
4. Payment Information
If you choose to purchase an official dispute letter through MedFair, payment details are processed through the checkout flow presented at that time. MedFair does not store full payment card numbers on our servers.
5. How We Use Information
Any information submitted through our Contact form is used solely to respond to your inquiry and to improve our website and services. We do not sell, rent, or trade personal information to third parties for marketing purposes.
6. Cookies and Tracking Technologies
MedFair may use minimal, privacy-respecting cookies or local storage strictly necessary for the website to function (such as remembering your session while you fill out the calculator). We do not use invasive third-party advertising trackers.
7. Data Security
Because bill and procedure information you enter into the calculator never leaves your browser, there is no transmission of that data for us to secure or that could be intercepted. For the limited data we do collect (such as contact form submissions), we use industry-standard administrative and technical safeguards to protect it from unauthorized access.
8. HIPAA and Health Information
MedFair is a consumer self-help tool, not a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA). Because we do not collect, store, or transmit the medical billing information you enter into the calculator, that information is never held on our systems in a way that would require HIPAA-regulated handling. We've designed the product this way deliberately, so that the question of HIPAA compliance for your bill data is avoided altogether rather than merely promised.
9. Children's Privacy
MedFair is intended for use by adults managing their own or a family member's medical billing matters. Our website is not directed at children under 13, and we do not knowingly collect personal information from children.
10. Your Choices
Because the calculator does not retain your bill information, there is nothing for you to request deletion of in connection with that tool. If you have submitted a message through our Contact form and would like that information removed from our records, please reach out using the contact details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how MedFair handles information, please contact us at support@medfair.com or visit our Contact page.